Job Page – Help

The NBI Job Management System allows customers, installers and NBI:

*       View the current status of a Job

*       Change the status of a Job

*       Automatically communicate certain changes.

How to Change the Status of a Job

On the first page, simply select from the menu “Choose the option that best matches the project now,” and click on the “radio” button.  If the name, phone number, service or number of windows are wrong, correct them.

Click on the [Next] button at the bottom, to see Page 2.

Depending on what you selected on Page 1, you may see:

*       A menu of “Extra Information” – choose the one that most closely matches your situation.

*       A date relating to the Phase you selected.

*       A Notes box in which you can enter a brief note that will be e-mailed (see “What Information Is Automatically Emailed” below).

If you are a customer, and have selected “Blinds have been installed by Tech” On page 1, you will be invited to complete a simple Customer Completion Survey.  If so, make your selections/entries, and again Click on the [Next] button at the bottom, and you will see the “Thank you” box.

Problems?

If you are experiencing problems with the Job Management System, please email either of the following:

*       NBI Service Manager

*       NBI Technical Department

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